Broadcaster
A broadcaster carrying live linear channels that has accessibility obligations it cannot currently meet at scale with human captioners
Live channels that cannot caption their output are failing accessibility obligations and leaving foreign-language audiences entirely unserved. Closed Captioning adds real-time captions and translated subtitles to live streams as they run, transcribing and translating the audio with AWS services and embedding the captions into the outgoing stream, so they travel with the content to every player.

Regulatory pressure on live caption coverage is increasing across every major market. For broadcasters and telcos carrying live channels, the gap between what is legally required and what is technically feasible without a dedicated caption team is widening. Human captioners are expensive, in short supply, and cannot be scaled to cover every feed on a platform.
Translation compounds the problem. A channel that reaches its domestic audience via captions cannot reach a foreign-language audience without a separate workflow - typically a separate vendor, a separate delay, and a separate integration with the playout chain. A pipeline that handles both transcription and translation in a single pass, embedded in the stream itself, removes both problems at once.
This is relevant if you are:
A broadcaster carrying live linear channels that has accessibility obligations it cannot currently meet at scale with human captioners
A telco distributing live channels in markets with mandatory caption requirements, looking to automate compliance across a large number of simultaneous feeds
A sports organisation live-streaming events to international audiences and needing real-time translated subtitles without a separate post-production step
Most live captioning integrations require a separate caption service to sit in front of your encoder and hand off a sidecar file. This POC embeds the captions directly into the stream at the point of encoding, which means the caption track travels with the content through your CDN, your player and your archive without any additional playout integration. The translation runs in the same pipeline pass as the transcription, so there is no separate translation latency on top of the inherent caption delay - the two operations happen concurrently rather than sequentially.
Closed Captioning is ready to pilot. The live demo on this page runs against a real broadcast feed and demonstrates the full transcription, translation and CEA-608/708 embedding pipeline end-to-end.
Speaker diarization is planned but not yet ready for production, so individual speakers are not identified. Translations can be inaccurate, or appear to repeat themselves, where contextual information is missing, and a very long single sentence can display incorrectly. Captioning also adds latency to the stream: roughly five seconds when captions are generated without translation, and about fifteen seconds when translation is enabled.
It is worth being honest about where this sits in the broader picture: an earlier version of this solution - built on MediaServices rather than the current Transcribe/Bedrock stack - is archived at the bottom of this page. That earlier solution reached its limits around translation quality and pipeline resilience, which is what motivated the rebuild. The current pipeline addresses both.
Tell us which channels you need to cover, what your current caption workflow looks like, and which markets you need to reach, and we will tell you what a pilot would involve.